Delivery Policy
Thank you for choosing Savie Shawls. We strive to ensure that your shopping experience with us is smooth and satisfying. Below is our Delivery Policy, designed to provide clarity on how we handle the shipment of your orders:
Order Processing:
We endeavor to process all orders, gift cards, and club shipments within 1-2 business days. Your order may be delayed in peak season or during high order volumes due to the extra demand. In this instance, we make every effort to expedite the process.Shipping Methods:
Savie Shawls provides various shipping methods for its customers, which include: Standard Shipping (Orders delivered within 5-7 business days) Expedited Shipping (Orders shipped within 2-3 business days) International Shipping (Orders delivered within 7-14 business days)Shipping Costs:
The calculation of the shipping costs is determined by the weight of the product, the shipping method that has been selected and the country the product is shipped to. Please see checkout for exact shipping on your order.Order Tracking:
As soon as your order has been shipped, you will receive an email with the tracking number. You can monitor the status of the delivery and estimated delivery date using this tracking number.Delivery Address:
Customers are encouraged to provide accurate and complete address for the products to be delivered on time and as per the requirements. Savie Shawls will not be liable for any items shipped to an incorrect address provided by the customer.International Orders:
Customs and taxes for out-of-country orders (which can be assessed after your package is cleared through your country's Customs) vary according to each recipient's rules and regulations. Taxes and duties are not included in the total when checking out and it is the customer's responsibility upon delivery.Delivery Exceptions:
In rare cases, when unforeseen events—weather, custom clearances delays—affect the delivery times, we will inform the same and arrange for a solution/resolution at the earliest.Order Modification/Cancellation:
if you wish to modify or cancel an order to the extent possible within the time- available to you, please contact our Customer Service immediately.Customer Support:
Our dedicated support team is available to assist you with any questions or concerns regarding your order, shipping, or delivery. You can reach us via email at info@savie.co.in or by phone at +91-0161-5027650.At Savie Shawls, we are committed to delivering your orders with the utmost care and efficiency. Thank you for trusting us with your purchase. We look forward to serving you with exceptional service and ensuring your complete satisfaction.